Press releases

Optum and Lovelace met with the Superintendent of Insurance

Release Date: 10/24/2012

October 24, 2012 – Albuquerque, NM - Optum and Lovelace met with the Superintendent of Insurance today to ensure that transition of care and continuity of care for all patients who need it.

Optum sent this additional statement to clarify what will happen after November 8, 2012:

It goes without saying that Optum is committed to transition of care and continuity of care for our patients. Optum has previously stated our goal to see patients who need us through December 31, 2012. But our primary goal remains the same: Optum want to give our patients the information they need to make informed health-care decisions about their doctors and their health plans.

And, Optum intends to educate our patients about their options up until the contract terminates on November 8, 2012. If patients have specific questions regarding their continuity of care through December 31, 2012, they can call their doctor’s office directly or call 877-540-2715 to be connected to their Optum doctor. We apologize for any inconvenience this change might be causing our patients and are standing by to help patient understand their options. Our patients have rights, including the right to keep their doctor OR their current health plan.

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